Quantanite appoints Atreya Chaganty as it’s new CEO
Quantanite 2nd January 2022
Quantanite is pleased to announce the appointment of Atreya Chaganty as the group’s new Chief Executive Officer effective January 4th, 2022.
Menu
Accurate, Efficient,
Scalable and Flexible
Why companies SWITCH their BPO
and Customer Service to us
Why companies SWITCH their BPO
and Customer Service to us
Trusted by some of the fastest-growing companies around the world
Trusted by some of the fastest-growing
companies around the world
Our services
Our services
Back office BPO
Higher quality work at a lower cost. A scalable workforce with industry expertise and meticulous attention to detail.
Front office BPO
Multi-channel customer service solutions. Fluent multilinguists who resolve issues with calm efficiency in a single transaction.
Data labelling & annotation
Experienced analysts who understand the
needs of your industry. Accuracy is as
close to perfection as it’s possible to get.
Sales enablement
Customized data, bespoke targeted leads
and online research carried out by
university-educated specialists.
Previous
Next
Back office BPO
Higher quality work
at a lower cost. A scalable
workforce with industry
expertise and meticulous
attention to detail.
Front office BPO
Multi-channel customer
service solutions. Fluent
multilinguists who resolve
issues with calm efficiency
in a single transaction.
Data labelling & annotation
Experienced analysts who
understand the needs of
your industry. Accuracy
is as close to perfection as
it’s possible to get.
Sales enablement
Customized data, bespoke
targeted leads and online
research carried out by
university-educated
specialists.
Our approach
We’re different to other BPO providers because we care
about your business. We listen properly, share ideas, and
work in partnership with you.
But it starts with listening. We want to understand what
success looks like to you.
Then we help you strike the right balance between
emerging technologies and human talent to achieve instant
improvements and sustainable growth in an evolving
digital age.
Our approach
We’re different to other BPO providers because we care about your business.
We listen properly, share ideas, and work in partnership with you.
But it starts with listening. We want to understand what
success looks like to you.
Then we help you strike the right balance between emerging technologies
and human talent to achieve instant improvements and sustainable growth
in an evolving digital age.
Customer success stories
Product Development and
Manufacturing Company
When I visited Dhaka, everyone was really friendly and positive. They do
8-hour shifts rather than ridiculously long hours. If they do extra shifts,
it’s by choice, not because they’re told to do it.
I got a very good feeling about the way they were treated and how they
were working. They are doing everything we’ve asked of them – and
they’re doing it very well”
Street-level
Imagery Platform
“All the services Quantanite offer have
been adapted to our needs and to the
projects we work on. They focus on
what we actually need, not just on
the services they provide
Live surf forecasting
app developer
“We’re getting really high-quality work
at a great price, and we’ve developed
a professional relationship with the
team in Bangladesh, which I’m really
happy about. I don’t know if that’s the
case with other outsourcing
companies. I think it’s not
Fintech
company
“We couldn’t provide this service as
quickly or efficiently without
Quantanite being in the mix.
In fact, without them, we wouldn’t
have the capacity to provide this
service“
Online clothes
retailer
“What I’ve loved about working with
Quantanite’s team over the years is
their willingness to be flexible, and
how they’ve really got to grips with that
way of thinking“
Workforce
optimization platform
“It was a huge achievement that
Quantanite managed to get through
the entire backlog so quickly. This was
a new thing for us – we no longer had a
backlog“
On-demand food
delivery company
“They’re always right there, answering
you as soon as you message them.
If we have an urgent need, they’ll
prioritize it. They’re just a great
company to deal with
Previous
Next
Customer success stories
Product Development and
Manufacturing Company
When I visited Dhaka, everyone was really friendly and positive. They do 8-hour shifts rather than ridiculously long hours. If they do extra shifts, it’s by choice, not because they’re told to do it.
I got a very good feeling about the way they were treated and how they were working. They are doing everything we’ve asked of them – and they’re doing it very well”
Street-level
Imagery Platform
“All the services Quantanite offer have been adapted to our needs and to the projects we work on. They focus on what we actually need, not just on the services they provide
Live surf forecasting
app developer
“We’re getting really high-quality work at a great price, and we’ve developed a professional relationship with the team in Bangladesh, which I’m really happy about. I don’t know if that’s the case with other outsourcing companies. I think it’s not
Fintech
company
“We couldn’t provide this service as
quickly or efficiently without
Quantanite being in the mix.
In fact, without them, we wouldn’t
have the capacity to provide this
service“
Online clothes
retailer
“What I’ve loved about working with
Quantanite’s team over the years is
their willingness to be flexible, and
how they’ve really got to grips with that
way of thinking“
Workforce
optimization platform
“It was a huge achievement that
Quantanite managed to get through
the entire backlog so quickly. This was
a new thing for us – we no longer had a
backlog“
On-demand food
delivery company
“They’re always right there, answering
you as soon as you message them.
If we have an urgent need, they’ll
prioritize it. They’re just a great
company to deal with
Previous
Next
Customer success stories
Just Park App
“Even at the initial interview stage what really impressed
us was the level of professionalism and the attitude
towards customer service in general. The team is really
customer-focused, which is fantastic to see.”
The sheer volume shows how much of a help they were.
The level of care stands out. They are immersed within our
teams and our culture, always asking questions about how
they can go above and beyond for our customers.”
Why take our word for it?
Our customers explain how we’ve helped their businesses succeed and grow.
Our global team
Our success in helping companies scale their business
processes is a result of our focus on building a global
team of truly exceptional talent.
We invest in our team by:
Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence
Growth, Diversity,
Gender Equality
We keep our staff
Energized &
Engaged
Our global team
Our success in helping companies scale their business processes
is a result of our focus on building a global team of truly exceptional talent.
We invest in our team by:
Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence
Quantanite Blog
Read the article »
Quantanite Blog
Quantanite appoints Atreya Chaganty as it’s new CEO
Quantanite 2nd January 2022
Quantanite is pleased to announce the appointment of Atreya Chaganty as the group’s new Chief Executive Officer effective January 4th, 2022.
Why the cloud is key to digital transformation
Dan Vanrenen 16th June 2021
When you think about being in the cloud it is easy to always think about sharing your word documents and business files in the likes of Google Drive. However, having cloud access provides a business so much more than just that when we now have to consider the WFH scenarios, disaster recovery, and the requirements for our customer service to be available on demand 24/7. In our latest article we identify why the Cloud is key to your digital transformation
Quantanite among top 100 fastest growing B2B service providers
Dan Vanrenen 15th June 2021
Amid the disruption caused by the COVID-19 pandemic, Quantanite has been listed among the top 100 fastest growing B2B service providers by Clutch.
A leading ratings and reviews platform, Clutch also recognized Quantanite as a Top Voice Service Provider earlier this year as a testament to our commitment to deliver exceptional customer and back-office services.
CX: Tips for creating a customer-first culture
Dan Vanrenen 8th June 2021
In our latest blog of the Digital Transformation Ebook series, we look at why a customer-first culture is so important to growth, whilst identifying the importance of feedback loops, empathy, and the need to empower employees within.
With a possible increased income of 25% per year from improved CX, we provide the best-in-class tips to get you on your way.
Why the cloud is key to digital transformation
Dan Vanrenen 16th June 2021
When you think about being in the cloud it is easy to always think about sharing your word documents and business files in the likes of Google Drive. However, having cloud access provides a business so much more than just that when we now have to consider the WFH scenarios, disaster recovery, and the requirements for our customer service to be available on demand 24/7. In our latest article we identify why the Cloud is key to your digital transformation
Quantanite among top 100 fastest growing B2B service providers
Dan Vanrenen 15th June 2021
Amid the disruption caused by the COVID-19 pandemic, Quantanite has been listed among the top 100 fastest growing B2B service providers by Clutch.
A leading ratings and reviews platform, Clutch also recognized Quantanite as a Top Voice Service Provider earlier this year as a testament to our commitment to deliver exceptional customer and back-office services.
CX: Tips for creating a customer-first culture
Dan Vanrenen 8th June 2021
In our latest blog of the Digital Transformation Ebook series, we look at why a customer-first culture is so important to growth, whilst identifying the importance of feedback loops, empathy, and the need to empower employees within.
With a possible increased income of 25% per year from improved CX, we provide the best-in-class tips to get you on your way.
Want more insights?
Latest Ebook
Adopting omnichannel customer service: The technologies and people
you need
In this e-book, we cover basic to advanced topics about
how to create a best of breed customer satisfaction
team, as well as how to evaluate opportunities within
your organization for ongoing optimization. This e-book
is essential for anyone involved in an organization’s
customer engagement team or Center of Excellence setup.
how to create a best of breed customer satisfaction
team, as well as how to evaluate opportunities within
your organization for ongoing optimization. This e-book
is essential for anyone involved in an organization’s
customer engagement team or Center of Excellence setup.
Latest Ebook
Adopting omnichannel customer service: The technologies and people you need
In this e-book we cover basic to advanced topics about how to create a best of breed customer satisfaction team, as well as how to evaluate opportunities within your organization for ongoing optimization. This e-book is essential for anyone involved in an organization’s customer engagement team or Center of Excellence setup.
Stay current with new insights straight to your inbox every month
Company
Our Services
Our Insights
Get in Touch
Company
Our story
Our approach
Leadership
Careers
Get in Touch