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Accurate, Efficient,
Scalable and Flexible

Why companies SWITCH their BPO
and Customer Service to us

Why companies SWITCH their BPO
and Customer Service to us

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Trusted by some of the fastest-growing companies around the world

Trusted by some of the fastest-growing
companies around the world

Our services

Our services

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Back office BPO

Higher quality work
at a lower cost. A scalable
workforce with industry
expertise and meticulous
attention to detail.

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Front office BPO

Multi-channel customer
service solutions. Fluent
multilinguists who resolve
issues with calm efficiency
in a single transaction.

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RPA managed services

A suite of support,
maintenance, and
monitoring packages to
keep your RPA working
smoothly 24/7.

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Data labelling & annotation

Experienced analysts who
understand the needs of
your industry. Accuracy
is as close to perfection as
it’s possible to get.

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Sales enablement

Customized data, bespoke
targeted leads and online
research carried out by
university-educated
specialists.

Our approach

We’re different to other BPO providers because we care
about your business. We listen properly, share ideas, and
work in partnership with you.

But it starts with listening. We want to understand what
success looks like to you.


Then we help you strike the right balance between
emerging technologies and human talent to achieve instant
improvements and sustainable growth in an evolving
digital age.

Our approach

We’re different to other BPO providers because we care about your business.
We listen properly, share ideas, and work in partnership with you.

But it starts with listening. We want to understand what
success looks like to you.

Then we help you strike the right balance between emerging technologies
and human talent to achieve instant improvements and sustainable growth
in an evolving digital age.

Customer success stories

Customer success stories

Customer success stories

Just Park App

“Even at the initial interview stage what really impressed
us was the level of professionalism and the attitude
towards customer service in general.
The team is really
customer-focused, which is fantastic to see.”

The sheer volume shows how much of a help they were.
The level of care stands out.
They are immersed within our
teams and our culture, always asking questions about how
they can go above and beyond for our customers.”

Why take our word for it?

Our customers explain how we’ve helped their businesses succeed and grow.

Our global team

Our success in helping companies scale their business
processes is a result of our focus on building a global
team of truly exceptional talent.

We invest in our team by:

Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence

Growth, Diversity,
Gender Equality

We keep our staff

Energized &
Engaged

Our global team

Our success in helping companies scale their business processes
is a result of our focus on building a global team of truly exceptional talent.

We invest in our team by:

Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence

Quantanite Blog

The rise of the bots in Banking

The BFSI industry is continuously changing and in this changing environment, this particular industry is under great pressure to cut costs and yet maintain high levels of service. In this Blog Bhavik Patel addresses how bots are assisting the financial services sector in providing customers with a quick, easy, and more efficient process, to help increase their agility and provide a more enhanced customer experience.

Read the article »

Quantanite Blog

The rise of the bots in Banking

The BFSI industry is continuously changing and in this changing environment, this particular industry is under great pressure to cut costs and yet maintain high levels of service. In this Blog Bhavik Patel addresses how bots are assisting the financial services sector in providing customers with a quick, easy, and more efficient process, to help increase their agility and provide a more enhanced customer experience.

Read the article »

The Evolution of Business Support 24/7

In today’s competitive environment, 24/7 support of your business processes can make the difference to your profitability by improving your efficiency, downtime or improving your customer service. In this blog, we discuss both Business Process Outsourcing and RPA and how these can be your solution for 2021.

Read the article »

Anyone up for a customer experience challenge?

Throughout 2020 businesses have had to adapt and evolve their customer service offerings to enable their customers to have a positive experience. The problem is, this hasn’t always been the case. In this blog we highlight the difference between a businesses perceived success and the real customer experience.

Read the article »

The Evolution of Business Support 24/7

In today’s competitive environment, 24/7 support of your business processes can make the difference to your profitability by improving your efficiency, downtime or improving your customer service. In this blog, we discuss both Business Process Outsourcing and RPA and how these can be your solution for 2021.

Read the article »

Anyone up for a customer experience challenge?

Throughout 2020 businesses have had to adapt and evolve their customer service offerings to enable their customers to have a positive experience. The problem is, this hasn’t always been the case. In this blog we highlight the difference between a businesses perceived success and the real customer experience.

Read the article »

Want more insights?

Latest Ebook

How to talk about RPA confidently
within your organisation?

In this ebook we cover basic to advanced topics about
how to think about Robotic Process Automation (RPA),
as well as how to evaluate opportunities within your
organisation for RPA. This ebook is essential for
anyone involved in an organisation’s first-time RPA
team or Centre of Excellence setup.

Latest Ebook

How to talk about RPA
confidently within your
organisation?

In this ebook we cover basic to advanced topics about how to think about Robotic Process Automation (RPA), as well as how to evaluate opportunities within your organisation for RPA. This ebook is essential for anyone involved in an organisation’s first-time RPA team or Centre of Excellence setup.