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Accurate, Efficient,
Scalable and Flexible

Why companies SWITCH their BPO
and Customer Service to us

Why companies SWITCH their BPO
and Customer Service to us

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Trusted by some of the fastest-growing companies around the world

Trusted by some of the fastest-growing
companies around the world

Our services

Our services

Business Process Outsourcing

Back office BPO

Higher quality work at a lower cost. A scalable workforce with industry expertise and meticulous attention to detail.

Customer Service

Front office BPO

Multi-channel customer service solutions. Fluent multilinguists who resolve issues with calm efficiency in a single transaction.

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Data labelling & annotation

Experienced analysts who understand the
needs of your industry. Accuracy is as
close to perfection as it’s possible to get.

Sales Enablement

Sales enablement

Customized data, bespoke targeted leads
and online research carried out by
university-educated specialists.

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Business Process Outsourcing

Back office BPO

Higher quality work
at a lower cost. A scalable
workforce with industry
expertise and meticulous
attention to detail.

Customer Service

Front office BPO

Multi-channel customer
service solutions. Fluent
multilinguists who resolve
issues with calm efficiency
in a single transaction.

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Data labelling & annotation

Experienced analysts who
understand the needs of
your industry. Accuracy
is as close to perfection as
it’s possible to get.

Sales enablement

Customized data, bespoke
targeted leads and online
research carried out by
university-educated
specialists.

Our approach

We’re different to other BPO providers because we care
about your business. We listen properly, share ideas, and
work in partnership with you.

But it starts with listening. We want to understand what
success looks like to you.


Then we help you strike the right balance between
emerging technologies and human talent to achieve instant
improvements and sustainable growth in an evolving
digital age.

Our approach

We’re different to other BPO providers because we care about your business.
We listen properly, share ideas, and work in partnership with you.

But it starts with listening. We want to understand what
success looks like to you.

Then we help you strike the right balance between emerging technologies
and human talent to achieve instant improvements and sustainable growth
in an evolving digital age.

Customer success stories

Product Development and
Manufacturing Company

When I visited Dhaka, everyone was really friendly and positive. They do
8-hour shifts rather than ridiculously long hours. If they do extra shifts,
it’s by choice, not because they’re told to do it.

I got a very good feeling about the way they were treated and how they
were working. They are doing everything we’ve asked of them – and
they’re doing it very well”

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Street-level
Imagery Platform

“All the services Quantanite offer have
been adapted to our needs and to the
projects we work on. They focus on
what we actually need, not just on
the services they provide

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Live surf forecasting
app developer

“We’re getting really high-quality work
at a great price, and we’ve developed
a professional relationship with the
team in Bangladesh, which I’m really
happy about. I don’t know if that’s the
case with other outsourcing
companies. I think it’s not

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Fintech
company

“We couldn’t provide this service as
quickly or efficiently without
Quantanite being in the mix.
In fact, without them, we wouldn’t
have the capacity to provide this
service“

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Online clothes
retailer

“What I’ve loved about working with
Quantanite’s team over the years is
their willingness to be flexible, and
how they’ve really got to grips with that
way of thinking“

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Workforce
optimization platform

“It was a huge achievement that
Quantanite managed to get through
the entire backlog so quickly. This was
a new thing for us – we no longer had a
backlog“

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On-demand food
delivery company

“They’re always right there, answering
you as soon as you message them.
If we have an urgent need, they’ll
prioritize it. They’re just a great
company to deal with

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Customer success stories

Product Development and
Manufacturing Company

When I visited Dhaka, everyone was really friendly and positive. They do 8-hour shifts rather than ridiculously long hours. If they do extra shifts, it’s by choice, not because they’re told to do it.


I got a very good feeling about the way they were treated and how they were working. They are doing everything we’ve asked of them – and they’re doing it very well”

Rectangle Copy 14 (1)

Street-level
Imagery Platform

“All the services Quantanite offer have been adapted to our needs and to the projects we work on. They focus on what we actually need, not just on the services they provide

 

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Live surf forecasting
app developer

“We’re getting really high-quality work at a great price, and we’ve developed a professional relationship with the team in Bangladesh, which I’m really happy about. I don’t know if that’s the case with other outsourcing companies. I think it’s not

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Fintech
company

“We couldn’t provide this service as
quickly or efficiently without
Quantanite being in the mix.
In fact, without them, we wouldn’t
have the capacity to provide this
service“

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Online clothes
retailer

“What I’ve loved about working with
Quantanite’s team over the years is
their willingness to be flexible, and
how they’ve really got to grips with that
way of thinking“

Rectangle Copy 34

Workforce
optimization platform

“It was a huge achievement that
Quantanite managed to get through
the entire backlog so quickly. This was
a new thing for us – we no longer had a
backlog“

Rectangle Copy 34

On-demand food
delivery company

“They’re always right there, answering
you as soon as you message them.
If we have an urgent need, they’ll
prioritize it. They’re just a great
company to deal with

Previous
Next

Customer success stories

Just Park App

“Even at the initial interview stage what really impressed
us was the level of professionalism and the attitude
towards customer service in general. The team is really
customer-focused, which is fantastic to see.”

The sheer volume shows how much of a help they were.
The level of care stands out. They are immersed within our
teams and our culture, always asking questions about how
they can go above and beyond for our customers.”

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Why take our word for it?

Our customers explain how we’ve helped their businesses succeed and grow.

Our global team

Our success in helping companies scale their business
processes is a result of our focus on building a global
team of truly exceptional talent.

We invest in our team by:

Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence

Growth, Diversity,
Gender Equality

We keep our staff

Energized &
Engaged

Our global team

Our success in helping companies scale their business processes
is a result of our focus on building a global team of truly exceptional talent.

We invest in our team by:

Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence

Quantanite Blog

Andrew Hall joins as Chief Commercial Officer

Quantanite 25th May 2022

Hall’s addition sees an executive leader join the agile, high-quality, cost-effective CX service provider, bringing with him a passion and expertise in innovation and strategy across customer engagement management. His ability to build trusted relationships with clients and teams, along with a capability to deliver exciting operations and customer centric technology will help ensure measurable benefits and outcomes for the Quantanite Group.

Read the article »

Quantanite Blog

Andrew Hall joins as Chief Commercial Officer

Quantanite 25th May 2022

Hall’s addition sees an executive leader join the agile, high-quality, cost-effective CX service provider, bringing with him a passion and expertise in innovation and strategy across customer engagement management. His ability to build trusted relationships with clients and teams, along with a capability to deliver exciting operations and customer centric technology will help ensure measurable benefits and outcomes for the Quantanite Group.

Read the article »

Atif Hafeez joins Quantanite as the Group CFO

Quantanite 12th May 2022

Hafeez is a seasoned CFO with additional credentials as an all-round business administrator and board member. His wide-ranging international experience, which spans over two decades within private and public equity spheres, has enabled him to develop global acumen in finance, business and governance. Most recently, Hafeez served at Ibex, a global CX outsourcer rapidly growing as a transformational B2B2C partner for the world’s leading brands. Previously, Hafeez also held senior roles at Toyota Group (Hino Motors) and The Resource Group (TRG) after starting his career at PwC.

Read the article »

Grand Opening CX Centre Johannesburg

Neil Russell-Smith 10th March 2022

London, UK, 10th March 2022 – Quantanite, a business process outsourcing (BPO) and customer experience (CX) solutions company, today announced the Grand Opening and ribbon cutting of its newest World Class Customer Experience Centre in Johannesburg, South Africa.

Read the article »

Atif Hafeez joins Quantanite as the Group CFO

Quantanite 12th May 2022

Hafeez is a seasoned CFO with additional credentials as an all-round business administrator and board member. His wide-ranging international experience, which spans over two decades within private and public equity spheres, has enabled him to develop global acumen in finance, business and governance. Most recently, Hafeez served at Ibex, a global CX outsourcer rapidly growing as a transformational B2B2C partner for the world’s leading brands. Previously, Hafeez also held senior roles at Toyota Group (Hino Motors) and The Resource Group (TRG) after starting his career at PwC.

Read the article »

Grand Opening CX Centre Johannesburg

Neil Russell-Smith 10th March 2022

London, UK, 10th March 2022 – Quantanite, a business process outsourcing (BPO) and customer experience (CX) solutions company, today announced the Grand Opening and ribbon cutting of its newest World Class Customer Experience Centre in Johannesburg, South Africa.

Read the article »

Want more insights?

Latest Ebook

Adopting omnichannel customer service: The technologies and people
you need

In this e-book, we cover basic to advanced topics about
how to create a best of breed customer satisfaction
team, as well as how to evaluate opportunities within
your organization for ongoing optimization. This e-book
is essential for anyone involved in an organization’s
customer engagement team or Center of Excellence setup.

Latest Ebook

Adopting omnichannel customer service: The technologies and people you need

In this e-book we cover basic to advanced topics about how to create a best of breed customer satisfaction team, as well as how to evaluate opportunities within your organization for ongoing optimization. This e-book is essential for anyone involved in an organization’s customer engagement team or Center of Excellence setup.

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Get in Touch

Our approach
Leadership
Careers

BPO
Customer Services
Data Labelling
Sales Enablement

Blogs
E-books

Email Us

Company

Our approach
Leadership
Careers

Our Services

BPO
Customer Services
Data Labelling
Sales Enablement

Our Insights

Blogs
E-books

Get in Touch

Email Us

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