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Accurate, Efficient,
Scalable and Flexible

Why companies SWITCH their BPO
and Customer Service to us

Why companies SWITCH their BPO
and Customer Service to us

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Trusted by some of the fastest-growing companies around the world

Trusted by some of the fastest-growing
companies around the world

Our services

Our services

Business Process Outsourcing

Back office BPO

Higher quality work
at a lower cost. A scalable
workforce with industry
expertise and meticulous
attention to detail.

Customer Service

Front office BPO

Multi-channel customer
service solutions. Fluent
multilinguists who resolve
issues with calm efficiency
in a single transaction.

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Data labelling & annotation

Experienced analysts who
understand the needs of
your industry. Accuracy
is as close to perfection as
it’s possible to get.

Sales enablement

Customized data, bespoke
targeted leads and online
research carried out by
university-educated
specialists.

Our approach

We’re different to other BPO providers because we care
about your business. We listen properly, share ideas, and
work in partnership with you.

But it starts with listening. We want to understand what
success looks like to you.


Then we help you strike the right balance between
emerging technologies and human talent to achieve instant
improvements and sustainable growth in an evolving
digital age.

Our approach

We’re different to other BPO providers because we care about your business.
We listen properly, share ideas, and work in partnership with you.

But it starts with listening. We want to understand what
success looks like to you.

Then we help you strike the right balance between emerging technologies
and human talent to achieve instant improvements and sustainable growth
in an evolving digital age.

Customer success stories

Customer success stories

Customer success stories

Just Park App

“Even at the initial interview stage what really impressed
us was the level of professionalism and the attitude
towards customer service in general.
The team is really
customer-focused, which is fantastic to see.”

The sheer volume shows how much of a help they were.
The level of care stands out.
They are immersed within our
teams and our culture, always asking questions about how
they can go above and beyond for our customers.”

Why take our word for it?

Our customers explain how we’ve helped their businesses succeed and grow.

Our global team

Our success in helping companies scale their business
processes is a result of our focus on building a global
team of truly exceptional talent.

We invest in our team by:

Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence

Growth, Diversity,
Gender Equality

We keep our staff

Energized &
Engaged

Our global team

Our success in helping companies scale their business processes
is a result of our focus on building a global team of truly exceptional talent.

We invest in our team by:

Attracting people that fit into our tight-knit culture
Making personal growth a core value
Focusing on top quality training
Creating motivating performance-based career paths
Incentivizing quality and service excellence

Quantanite Blog

Why the cloud is important to digital transformation

Why the cloud is key to digital transformation

When you think about being in the cloud it is easy to always think about sharing your word documents and business files in the likes of Google Drive. However, having cloud access provides a business so much more than just that when we now have to consider the WFH scenarios, disaster recovery, and the requirements for our customer service to be available on demand 24/7. In our latest article we identify why the Cloud is key to your digital transformation

Read the article »

Quantanite Blog

Why the cloud is important to digital transformation

Why the cloud is key to digital transformation

When you think about being in the cloud it is easy to always think about sharing your word documents and business files in the likes of Google Drive. However, having cloud access provides a business so much more than just that when we now have to consider the WFH scenarios, disaster recovery, and the requirements for our customer service to be available on demand 24/7. In our latest article we identify why the Cloud is key to your digital transformation

Read the article »

Quantanite among top 100 fastest growing B2B service providers

Amid the disruption caused by the COVID-19 pandemic, Quantanite has been listed among the top 100 fastest growing B2B service providers by Clutch.
A leading ratings and reviews platform, Clutch also recognized Quantanite as a Top Voice Service Provider earlier this year as a testament to our commitment to deliver exceptional customer and back-office services.

Read the article »
CX - Tips for creating a customer first culture

CX: Tips for creating a customer-first culture

In our latest blog of the Digital Transformation Ebook series, we look at why a customer-first culture is so important to growth, whilst identifying the importance of feedback loops, empathy, and the need to empower employees within.
With a possible increased income of 25% per year from improved CX, we provide the best-in-class tips to get you on your way.

Read the article »
Now is the time for customer experience transformation

Now is the time for customer experience transformation

Why is now the time to revisit and transform your customer experience?

In our previous blog, Customer experience and digital transformation defined, we explored what customer experience (CX) was, why it is important, and how it should be at the core of any successful digital transformation strategy. In our latest blog of the Digital Transformation series, we identify why now is the time to embrace CX transformation.

Read the article »

Quantanite among top 100 fastest growing B2B service providers

Amid the disruption caused by the COVID-19 pandemic, Quantanite has been listed among the top 100 fastest growing B2B service providers by Clutch.
A leading ratings and reviews platform, Clutch also recognized Quantanite as a Top Voice Service Provider earlier this year as a testament to our commitment to deliver exceptional customer and back-office services.

Read the article »
CX - Tips for creating a customer first culture

CX: Tips for creating a customer-first culture

In our latest blog of the Digital Transformation Ebook series, we look at why a customer-first culture is so important to growth, whilst identifying the importance of feedback loops, empathy, and the need to empower employees within.
With a possible increased income of 25% per year from improved CX, we provide the best-in-class tips to get you on your way.

Read the article »
Now is the time for customer experience transformation

Now is the time for customer experience transformation

Why is now the time to revisit and transform your customer experience?

In our previous blog, Customer experience and digital transformation defined, we explored what customer experience (CX) was, why it is important, and how it should be at the core of any successful digital transformation strategy. In our latest blog of the Digital Transformation series, we identify why now is the time to embrace CX transformation.

Read the article »

Want more insights?

Latest Ebook

Adopting omnichannel customer service: The technologies and people
you need

In this e-book, we cover basic to advanced topics about
how to create a best of breed customer satisfaction
team, as well as how to evaluate opportunities within
your organization for ongoing optimization. This e-book
is essential for anyone involved in an organization’s
customer engagement team or Center of Excellence setup.

Latest Ebook

Adopting omnichannel customer service: The technologies and people you need

In this e-book we cover basic to advanced topics about how to create a best of breed customer satisfaction team, as well as how to evaluate opportunities within your organization for ongoing optimization. This e-book is essential for anyone involved in an organization’s customer engagement team or Center of Excellence setup.