Monthly Archives: November 2020

The rise of the bots in Banking

The BFSI industry is continuously changing and in this changing environment, this particular industry is under great pressure to cut costs and yet maintain high levels of service. In this Blog Bhavik Patel addresses how bots are assisting the financial services sector in providing customers with a quick, easy, and more efficient process, to help increase their agility and provide a more enhanced customer experience.

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The Evolution of Business Support 24/7

In today’s competitive environment, 24/7 support of your business processes can make the difference to your profitability by improving your efficiency, downtime or improving your customer service. In this blog, we discuss both Business Process Outsourcing and RPA and how these can be your solution for 2021.

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