Data Management Outsourcing Service

Comprehensive data service to guarantee your organisation can function effectively.

Quantanite: Your Data Management BPO Provider

Data management involves organising, storing, protecting, and maintaining data to ensure that it’s accurate, up-to-date, and easily accessible. Managing data can be time-consuming, and it can divert resources from core business operations. Quantanite’s data management services can help businesses manage their data efficiently, saving time, and increasing productivity. We are committed to providing reliable and efficient data management services to businesses of all sizes and industries.

Client’s NPS Score

Company Stats

Average CSAT score across multiple vertical industries (2022; All clients)

Fastest Growing B2B Service Provider 2021 (by Clutch)

Top 500 Global Outsourcing Firms (Outsource Accelerator)

Why Our Data Management Clients Love Our Services

Comprehensive

We cover all aspects of data management, including data entry, data cleansing, data analysis, and data reporting. This means our clients can free up their resources to focus on core business operations.

Bespoke

We provide customised data management solutions tailored to meet each business’s specific needs. This ensures that businesses get the most out of our services and achieve their data management goals.

Data Security

We take all necessary measures to protect our clients’ data from unauthorised access or theft. Our services comply with industry regulations to ensure that data is kept secure and confidential.

Powering Data Management Outsourcing for the World’s Fastest Growing Companies

Book your

free consultation today!

Data Management - Challenges & Solutions

Data quality is crucial to businesses, as it impacts decision-making and business operations. Without the right expertise managing complex data can be challenging and time-consuming.

Our data management professionals are highly skilled and experienced in managing data for businesses of all sizes and industries. We have the expertise to handle complex data management projects efficiently, accurately, and timely.

Challenges

Solutions

How we delight our clients

We deliver CX and Outsourcing excellence that helps our clients and their customers to thrive – see what they say.

"What I've loved about working with Quantanite's team over the years is their willingness to be flexible, and how they've really got to grips with that way of thinking."

"Even at the initial interview stage what really impressed us was the level of professionalism, and the attitude towards customer service in general. The team is really focused, which is fantastic to see."

"The speed at which they were able to help us out was extremely impressive. They're very nimble in how they adapt to things, they have an eagerness, and they're receptive to anything."

"The data they're helping us aggregate is contributing to our success as a company. We've been working with them for 2 years now and they've been both reliable and excellent."

"They were very good at training staff, so we didn't require the responsibility of doing it in-house. It was great having a direct relationship with the team leader. We would speak to one point of contact and they would relay information to the rest of the team to ensure consistencies."

Case Study

Data Labelling for an AI-Enabled Driver and Fleet Safety Platform

Case Study

Data Transcription Services for a Logistics Food Delivery Brand

Case Study

Fraud Detection and Prevention for a Digital-first Brand

Meet Your Lead Gen & Sales Enablement Outsourcing Expert

Chance Myers

Director, Customer Solutions

Chance’s extensive history includes complex SaaS, UCaaS, CCaaS, UX and Collaboration software. He also has an advanced history of Call Center BPO sales and operations and has successful sales leadership experience.

Meet Your Digital Content Oursourcing Expert

Neil Glover

Senior Director, Customer Solutions

With a strong background of over 15 years, Neil has worked with companies from the largest global enterprises to smaller entrepreneurial fast-growth businesses on driving customer experience transformation and creating unprecedented customer outcomes. Neil’s experience means he is able to work with you to meet your challenges in a proactive and dynamic environment and therefore able to build solutions that meet your needs.

Meet Your Back Office Outsourcing Expert

Phil Audley

VP, Customer Solutions

Phil is VP, Customer Solutions for Quantanite and comes with an array of experience across the customer experience and BPO industry. Phil has managed and directed large global clients in the logistics sector with multiple engagement P&L responsibility, driven new business development across Europe for strategic (€50M+) outsource deals in supply chain-related market sectors, and has built and led virtual teams of up to 30 consultants.

Meet Your CXM Outsourcing Expert

Louise Roches

Director, Customer Solutions

Louise has spent the last 15+ years working within the CX Business Outsourcing retail industry. Passionate about customer satisfaction and delivering value that enables her retail and ecommerce clients to achieve success in a digitally-enabled business.

The Quantanite Difference – Why our clients partner with us

Your trusted outsourcing and customer experience experts.

Value

No overheads.
No legacy blockers.
No hidden costs.

When it comes to robust and cost-effective digital outsourcing, nobody is trusted more than Quantanite to break barriers without breaking the bank.

Quality

Where high standards create remarkable outcomes.

Our quality assurance framework is how we uphold our commitment to reliability. Nothing is left to chance.

Trust

Transparent partners who’ll tell it (and show it) like it is.

We believe the beauty of exceptional customer experience is in its simplicity. We cherish integrity in every interaction, from our contracts to every contact.

Speed

Rapid response to meet your growth objectives

We’re only as strong as our last interaction with your customers, so we operate with agility and flexibility to meet your needs as you scale.

Innovation

Combining human & artificial intelligence to create memorable experiences.

We’re firm believers in working better together, so we empower best-in-class human expertise with best-in-tech automated tools to supercharge your business outcomes.

Expertise

Superior Knowledge and strong expertise made affordable.

With genuine active C-Suite oversight, real time hands-on support and investment in our people, we help our clients thrive with engaged associates that always find the best way to get things done.

Underpinned by

Our Culture

Purpose, Values & Vision

Our People

Raving Fans & Brand Champions

Our Clients

Winning Partnerships & Optimising Value

Read Our Back Office Blogs

Knowledge Hub

Customer Service Experience Guide

Knowledge Hub

How To Manage A Quality Service

Knowledge Hub

What Is Net Promoter Score (NPS)?

Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.

Where appropriate and applicable, Quantanite is externally audited to ensure compliance.

Quantanite Service Range

We put your customers at the heart of our delivery

CUSTOMER EXPERIENCE MANAGEMENT

Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.

BACK-OFFICE
SERVICES

Scale your back-office processes and functions cost- effectively using our team of domain experts.

DIGITAL CONTENT SERVICES

Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.

LEAD GENERATION SERVICES

Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.

Back Office - Data Management

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Want to find out how we can deliver powerful customer experiences for your industry?

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