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BPO for Healthcare

We offer the full range of BPO services for the healthcare
sector.While our experts handle front and back-office
tasks,you’re free to focus on treating patients.

We offer the full range of BPO services for
the healthcare sector.While our experts
handle front and back-office tasks, you’re
free to focus on treating patients.

Our teams are healthcare specialists.
We have the knowledge, technology, and
resources to scale your services at short
notice and low cost, without compromising
on quality and accuracy.


Think of us as an extension of your existing
operations, available 24/7 whenever you and
your patients or customers need us.

Back office
healthcare BPO

Back office
healthcare BPO

Trained professionals in Bangladesh perform an eclectic range
of back-office tasks with the attention to detail you’d expect
from in-house employees, but at a significantly lower cost.


Complete accuracy is crucial, and our teams are extensively
trained to achieve it. Monitoring and analysis, constructive
feedback, and targeted training are embedded within our
quality assurance processes.


We have department-specific knowledge, expertise in medical
codes and terminology, and we follow government laws and
regulations. Quantanite is HIPAA compliant and ISO27001
certified, with strict security measures in place to protect
patient data.

Back office tasks include:

01

Medical
transcription

02

Image classification
and data annotation

03

Medical billing
and coding

04

Policy procedure
updates

Trained professionals in Bangladesh perform an
eclectic range of back-office tasks with the
attention to detail you’d expect from in-house
employees, but at a significantly lower cost.


Complete accuracy is crucial, and our teams are
extensively trained to achieve it. Monitoring and
analysis, constructive feedback, and targeted
training are embedded within our quality
assurance processes.


We have department-specific knowledge,
expertise in medical codes and terminology, and
we follow government laws and regulations.
Quantanite is HIPAA compliant and ISO27001
certified, with strict security measures in place to
protect patient data.

Back office tasks include:

01

Medical
transcription

02

Image
classification and
data annotation

03

Medical billing
and coding

04

Policy procedure
updates

Front office healthcare BPO

Based in South Africa, our front office staff form a natural cultural fit with your patients and customers.


They will provide positive resolutions through multiple channels with empathy, understanding and expert knowledge.

Front office services include:

Front office
healthcare BPO

Based in South Africa, our front office staff form a
natural cultural fit with your patients and
customers.


They will provide positive resolutions through
multiple channels with empathy, understanding
and expert knowledge.

Front office services include:

01

Healthcare
insurance
claims
adjudication

02

Appointment
scheduling and
rescheduling

03

Physician referrals

04

Class registration

01

Healthcare
insurance
claims
adjudication

02

Appointment
scheduling and
rescheduling

03

Physician
referrals

04

Class registration

Our geographical locations give us access to a wealth of highly-educated medical professionals
throughout the full range of healthcare disciplines.


It gives you the flexibility to increase productivity and improve patient access while streamlining
your operational processes, all at a price point that has direct cost benefits for your organization.

High quality
at low cost

Our geographical locations give us access to a
wealth of highly-educated medical professionals
throughout the full range of healthcare
disciplines.


It gives you the flexibility to increase productivity
and improve patient access while streamlining
your operational processes, all at a price point
that has direct cost benefits for your organization.

Bangladesh vs India

20% cost saving
Bangladesh vs Philippines

40% cost saving

South Africa vs Latin America

50% cost saving

We work with you as a collaborative, consultative partnership.
Rather than imposing processes, we will integrate seamlessly with
your existing operations.

Our approach is specifically designed to help your business
succeed and grow.


We listen properly, sharing advice and ideas on best practices,
industry trends, and innovations. If your processes can be
improved, we’ll report back and find solutions that speed
workflows up and enhance the patient experience.

A new approach
to healthcare BPO

We work with you as a collaborative, consultative
partnership. Rather than imposing processes, we
will integrate seamlessly with your existing
operations.


Our approach is specifically designed to help
your business succeed and grow.


We listen properly, sharing advice and ideas on
best practices, industry trends, and innovations. If
your processes can be improved, we’ll report
back and find solutions that speed workflows up
and enhance the patient experience.