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BPO for startups

Trusted by some of the world’s fastest-growing companies to
deliver exceptional business process outsourcing (BPO) services.

Trusted by some of the world’s fastest-growing
companies to deliver exceptional business
process outsourcing (BPO) services.

Startups require unique BPO services

At Quantanite we know that all companies are different.

We know that startups are passionate about disruption – building engaged communities, fostering amazing company cultures, and bringing innovative products and
services to market.

That’s why we’ve set out on our own mission to help startups focus on what they do best by taking the hassle out of business processes.

With qualified talent, state-of-the-art technologies, and market-leading processes, we are here to help you thrive.

Startups require
unique BPO services

At Quantanite we know that all companies are different.

We know that startups are passionate about disruption – building
engaged communities, fostering amazing company cultures, and
bringing innovative products and services to market.

That’s why we’ve set out on our own mission to help startups focus
on what they do best by taking the hassle out of business processes.

With qualified talent, state-of-the-art technologies, and
market-leading processes, we are here to help you thrive.

Why should I outsource?

Outsourcing can seem like a daunting process.

“Why should I outsource? Can they be trusted to represent my brand?
Will I see a return on investment?”

That’s why we tailor our services to provide you with peace of mind. We keep things simple,
transparent, and work with you to understand your needs so that we can provide custom solutions.

Outsourcing can seem like a daunting process.

“Why should I outsource? Can they be trusted to represent my brand?
Will I see a return on investment?”

That’s why we tailor our services to provide you with peace of mind.
We keep things simple, transparent, and work with you to understand
your needs so that we can provide custom solutions.

We want to grow with you.

Ultimately, our success is your success.

Key reasons why companies choose to outsource

Reduce or control costs

Focus on core functions

Solve capacity issues

Improve service

Gain access to expert talent and knowledge

Better manage business environments

Accelerate organizational transformation

Why choose us?

Quantanite provides a holistic range of bespoke front and back office
BPO services built to…

…help you grow as startups.

We have worked with companies in different countries, and different markets,
with different needs.

We know how important it is to take the time to understand every organization –
it’s what allows us to ensure seamless integration and exceptional BPO service.

We’re a collaborative partner,
working as an extension of your business and able
to scale quickly thanks to constant investment in new technologies.

Your success is our success.

Quantanite provides a holistic range of bespoke front
and back office
BPO services built to…

…help you grow as startups.

We have worked with companies in different countries, and
different markets, with different needs.

We know how important it is to take the time to understand
every organization – it’s what allows us to ensure seamless
integration and exceptional BPO service.

We’re a collaborative partner, working as an extension
of your business and able to scale quickly thanks to constant
investment in new technologies.

Your success is our success.

Seamless
extension

of your existing team

Your success is

our success

Our BPO solutions

Customer experience services

We are passionate about exceptional customer experience.
Our approach to omnichannel customer service spanning call, email,
live chat, SMS, social media, and self-service works to build priceless
loyalty and trust between you and your customers.

Back office services

Our specialist teams have multifaceted expertise within your industry.
We offer effortless scalability, giving you a robust competitive
advantage in today’s fast-changing business environment.

Sales enablement

Outsourcing sales enablement not only saves your workforce time
and effort, but also allows you to place customers at the center of
your sales strategy. Our services are customized, meticulously
accurate, rapidly scalable and cost-effective.

RPA managed services

In the fast-moving world of RPA, your tech teams have better things to
do than provide support and maintenance. They should be
innovating, expanding the automated offering to serve the needs of
your customers. Our services leave you free to focus on the
technological future.

Data labelling & annotation

In the relatively young data labelling and annotation industry, we’re
old hands. We strike the perfect balance between affordability and
fine-grained accuracy for cost-effective, smarter data labelling.

Champion challenger

Our challenger model is complementary solution aimed at providing
you with an option that challenges your incumbent service provider
or inhouse team. We offer an extra live environment to help you
incubate new digital solutions or try out new service or commercial models.

Customer experience services

We are passionate about exceptional customer experience.
Our approach to omnichannel customer service spanning call,
email, live chat, SMS, social media, and self-service works to build
priceless loyalty and trust between you and your customers.

Back office services

Our specialist teams have multifaceted expertise within
your industry. We offer effortless scalability, giving you a
robust competitive advantage in today’s fast-changing
business environment.

Sales enablement

Outsourcing sales enablement not only saves your workforce time
and effort, but also allows you to place customers at the center of
your sales strategy. Our services are customized, meticulously
accurate, rapidly scalable and cost-effective.

RPA managed services

In the fast-moving world of RPA, your tech teams have better things to do
than provide support and maintenance. They should be innovating,
expanding the automated offering to serve the needs of your customers.
Our services leave you free to focus on the technological future.

Data labelling & annotation

In the relatively young data labelling and annotation
industry, we’re old hands. We strike the perfect balance
between affordability and fine-grained accuracy for
cost-effective, smarter data labelling.

Champion challenger

Our challenger model is complementary solution aimed at providing you
with an option that challenges your incumbent service provider or
inhouse team. We offer an extra live environment to help you incubate
new digital solutions or try out new service or commercial models.

Trusted by some of the fastest-growing companies around the world

Trusted by some of the fastest-growing
companies around the world

Don’t just take it from us…

Why take our word for it?

Our customers explain how we’ve helped their businesses succeed and grow.

Our customers explain how we’ve helped
their businesses succeed and grow.

Group 45

Just Park App

“Even at the initial interview stage what really impressed us was the level of professionalism, and the attitude towards
customer service in general.
The team is really customer focused, which is fantastic to see.”

“The sheer volume shows how much of a help they were. The level of care stands out. They are immersed within our teams
and our culture, always asking questions about how they can go above and beyond for our customers.”

Group 45

Just Park App

“Even at the initial interview stage what really impressed us was the
level of professionalism, and the attitude towards
customer service in general.
The team is really customer focused,
which is fantastic to see.”

The sheer volume shows how much of a help they were. The level
of care stands out.
They are immersed within our teams
and our culture, always asking questions about how they can go
above and beyond for our customers.”

On-demand food
delivery company

“The speed at which they were able to help us out was
extremely impressive. They’re very nimble in how they adapt
to things, they have an eagerness, and they’re receptive to
anything.

They’re always right there, answering you as soon as you
message them. If we have an urgent need, they’ll prioritize it.
They’re just a great company to deal with.”

Award-winning
dating app

“Quantanite got up to speed and built a team really quickly.

“They were really good at training, so we didn’t have the
responsibility of doing it. And it was really great having a
relationship with the team leader. We could speak to one
person and they would relay information to the rest of the team.”

Workforce
optimization platform

“Quantanite has aligned their processes to ours – completely
switched over and accommodated us, which is a really good thing.

“They’ve successfully achieved the targets we set, and they
understood the context of the tasks.
Both the quantity and quality of
the data has gone up. It’s meant we can spend more time doing
higher value tasks.”

On-demand food
delivery company

“The speed at which they were able to help us out
was extremely impressive. They’re very nimble in
how they adapt to things, they have an
eagerness, and they’re receptive to anything.

They’re always right there,
answering you
as soon as you message them. If we have an urgent
need, they’ll prioritize it. They’re just a great
company to deal with.”

Award-winning
dating app

“Quantanite got up to speed and built a team really quickly.

“They were really good at training, so we didn’t
have the responsibility of doing it. And it was really
great having a relationship with the team leader.
We could speak to one person and they would
relay information to the rest of the team.”

Workforce
optimization platform

“Quantanite has aligned their processes to ours – completely switched over and accommodated us, which is a really good thing.

“They’ve successfully achieved the targets we set, and they understood the context of the tasks. Both the quantity and quality of the data has gone up. It’s meant we can spend more time doing higher value tasks.”

Our knowledge…
shared with you

We take a uniquely collaborative approach to BPO for startups.
It’s focused on your business growth.

Communication channels are always open. If there are potential issues, we will
report to you and find solutions before they become a customer-facing problem.

We’re happy to share our knowledge of industry best practice, new trends, and
technological innovations – in a fast-moving business environment, this gives your
organization a competitive edge.

Your success is, ultimately, our success.

Our knowledge…


shared with you

We take a uniquely collaborative approach to BPO for startups.
It’s focused on your business growth.

Communication channels are always open. If there are potential issues, we will
report to you and find solutions before they become a customer-facing problem.

We’re happy to share our knowledge of industry best practice, new
trends, and technological innovations – in a fast-moving business
environment, this gives your organization a competitive edge.

Your success is, ultimately, our success.

Latest Ebook

Adopting omnichannel
customer service:

The technologies
and people you need.

In this e-book, we cover basic to advanced topics about how to
create a best of breed customer satisfaction team, as well as how
to evaluate opportunities within your organization for ongoing
optimization.


This e-book is essential for anyone involved in an organization’s
customer engagement team or Center of Excellence setup.

Latest Ebook

Adopting omnichannel
customer service:

The technologies and people you need.

In this e-book, we cover basic to advanced
topics about how to create a best of breed
customer satisfaction team, as well as
how to evaluate opportunities within
your organization for ongoing
optimization.

This e-book is essential for
anyone involved in an
organization’s customer
engagement team or Center
of Excellence setup.