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BPO for the
on-demand industry

Since 2014, we have provided tech-enabled BPO for
some of the most successful on-demand platforms in the world.

Since 2014, we have provided tech-enabled BPO for some of the most successful on-demand platforms in the world.

Onboarding is seamless.

We can get you up and running in less than 72 hours.

Your reputation and success has been built on consistent excellent customer service.
We’ve been working with the on-demand sector since the start. We know where it is now,
and what the industry needs in the future.

Your reputation and success has been built on
consistent
excellent customer service. We’ve
been working with the on-demand sector since
the start. We know where it is now,
and what
the industry needs in the future.

Why would you trust us?

We’re a collaborative partner, working as an extension of your business.

We have niche expertise in your industry sector.

For us, 90% accuracy isn’t good enough. It’s that last 10% which creates a great customer experience.

We’re a collaborative partner, working as an extension of your business.

We have niche expertise in your industry sector.

Geographically strategic, cost-effective locations.

For us, 90% accuracy isn’t good enough. It’s that last 10% which creates a great customer experience.

Front office and back office processes carried out by highly-trained, graduate employees.

24/7 global availability.

Geographically strategic, cost-effective locations.

Front office and back office processes carried out by highly-trained, graduate employees.

24/7 global availability.

Strategic locations

Operating from Bangladesh and South Africa means that we’re
available when you need us, and when your customers need you.

Operating from Bangladesh and South Africa
means that we’re available when you need us,
and when your customers need you.

South Africa vs Latin America

50% cost saving

Bangladesh vs Philippines

50% cost saving

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Fast, efficient flexibility

A perfect combination of rapidly available
human intelligence and robotic process
automation (RPA) makes our BPO services
effortlessly scalable.

 

•   Teams with specialist skills are available
immediately.
          •  Need to scale up? Our RPA expertise
gives you quick access to an easily
scalable, virtual workforce.
          • Real-time fraud monitoring. Within
seconds robots can spot anomalies, shut
down fraudulent transactions and alert
your security teams.

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Our expertise

In your industry, consistent quality matters.
Our university-educated, fluent English
language teams are trained and continually
monitored for fine-grained accuracy and
attention to detail.

 

Highly developed soft skills allow them to
quickly engage, empathise and build a rapport
with global customers. If there’s a problem,
they’ll resolve it with a swift, calm efficiency
that enhances your reputation for providing an
exemplary customer experience.

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Fast, efficient flexibility

A perfect combination of rapidly available human intelligence and robotic process automation (RPA) makes our BPO services effortlessly scalable.

 

•   Teams with specialist skills are available immediately.
•  Need to scale up? Our RPA expertise gives you quick access to an easily scalable, virtual workforce.
• Real-time fraud monitoring. Within seconds robots can spot anomalies, shut down fraudulent transactions and alert your security teams.

Rectangle Copy

Our expertise

In your industry, consistent quality matters. Our university-educated, fluent English language teams are trained and continually monitored for fine-grained accuracy and attention to detail.


Highly developed soft skills allow them to quickly engage, empathise and build a rapport with global customers. If there’s a problem, they’ll resolve it with a swift, calm efficiency that enhances your reputation for providing an exemplary customer experience.

Our knowledge

…shared with you

It’s a consultative, collaborative partnership. If we notice issues in your supply chain or processes, we don’t just point them out. We find and share long-term solutions.


We listen properly, sharing our knowledge of best practices and the latest industry insights to help your business innovate and grow.