When you think about being in the cloud it is easy to always think about sharing your word documents and business files in the likes of Google Drive. However, having cloud access provides a business so much more than just that when we now have to consider the WFH scenarios, disaster recovery, and the requirements for our customer service to be available on demand 24/7. In our latest article we identify why the Cloud is key to your digital transformation
Amid the disruption caused by the COVID-19 pandemic, Quantanite has been listed among the top 100 fastest growing B2B service providers by Clutch.
A leading ratings and reviews platform, Clutch also recognized Quantanite as a Top Voice Service Provider earlier this year as a testament to our commitment to deliver exceptional customer and back-office services.
In our latest blog of the Digital Transformation Ebook series, we look at why a customer-first culture is so important to growth, whilst identifying the importance of feedback loops, empathy, and the need to empower employees within.
With a possible increased income of 25% per year from improved CX, we provide the best-in-class tips to get you on your way.
Why is now the time to revisit and transform your customer experience?
In our previous blog, Customer experience and digital transformation defined, we explored what customer experience (CX) was, why it is important, and how it should be at the core of any successful digital transformation strategy. In our latest blog of the Digital Transformation series, we identify why now is the time to embrace CX transformation.