Digital Content

Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence

Quantanite: Your Digital Content Outsource Provider

At Quantanite, we work with digital content businesses to design and deliver compliant, scalable, flexible content moderation and transcription services. We work tirelessly to meet your business needs, sharing new ways of working to optimise systems and processes, and enhancing customer value streams. We operate a wellness-first approach to our advisors that ensures continuity whilst protecting the well-being of our advisor community.

Client’s NPS Score

Quantanite - What We Do

Digital Content Suite

Moderation and Transcription

Text

Video

Audio

Image

Labelling and Annotation

Image Labelling

(Multi-dimensional tagging)

Annotation

Specialist Training

Machine Learning

Company Stats

Average CSAT score across multiple vertical industries

Fastest Growing B2B Service Provider 2021 (by Clutch)

Fastest Growing Voice Service Provider 2021 (by Clutch)

Why Our Digital Content Clients Love Our Services

Responsive

Our rapid and effective moderation is essential to protect your user experiences whilst also ensuring adherence to company policies and values.

Excellence

We attract the best people – who are adept and passionate about enhanced delivery – whilst ensuring an active focus on excellence and the highest standards for our team.

Value For Money

We provide exceptional value for money through an innovative delivery model, complemented by expert and agile capabilities across Cognitive Content Curation and Moderation.

Powering Customer Experience and Digital Outsourcing for the World's Fastest Growing Companies

Book your

free consultation today!

Client Challenges - Digital Content Solutions

Due to the overwhelming volume of content now being published online, managing inappropriate and offensive texts, images or videos across multiple channels is now an impossibility for some businesses.

Quantanite offers accurate, convenient, customised, expedited and quality-labelled datasets for Machine Learning and AI initiatives. This is supported by handpicked data annotators, all safeguarded by high levels of ISO-certified security.

Challenges

Solutions

Quantanite - Digital Content Industries

Retail & eCommerce

Contact Louise Roches

Director, Customer Solutions

Financial Services & Fintech

Contact Neil Glover

Senior Director, Customer Solutions

Logistics

Contact Phil Audley

VP, Customer Solutions

Healthcare

Contact Chance Myers

Director, Customer Solutions

Quantanite - Your Digital Content Outsource Partner

Testament To Success

100+ Clients across 4 continents and a variety of vertical industries.

Flexibility

24./7 Service and Support, follow the sun model.

Global Reach

4 Global locations, world-class headquarters, CX and delivery centres.

Cost Effective

No overheads.

No legacy blockers.

No hidden costs.

Technology & Innovation

Active C-Suite oversight, real-time access with hands-on strategic support and contributions

Trust

Transparent partners who’ll tell it (and show it) like it is.

Client Quotes

"What I've loved about working with Quantanite's team over the years is their willingness to be flexible, and how they've really got to grips with that way of thinking.

They're very attentive. They want to do well and are constantly pushing themselves. They're really in tune with the way we want them to approach the work, and that's realy impressive to see."

"Even at the initial interview stage what really impressed us was the level of professionalism, and the attitude towards customer service in general. The team is really focused, which is fantastic to see.

The sheer volume shows how much of a help they were. The level of care stands out. They are immersed within our teams and our culture, always asking questions about how they can go above and beyond for our customers."

"The speed at which they were able to help us out was extremely impressive. They're very nimble in how they adapt to things, they have an eagerness, and they're receptive to anything.

They're always right there, answering you as soon as you message them. If we have an urgent need, they'll prioritise it. They're just a great company to deal with."

"The data they're helping us aggregate is contributing to our success as a company. We've been working with them for 2 years now and they've been both reliable and excellent.

We couldn't provide this service as quickly or efficiently without them being in the mix. In fact, without them, we wouldn't have the capacity to provide this service."

"Quantanite got up to speed and built a team really quickly.

They were very good at training staff, so we didn't require the responsibility of doing it in-house. It was great having a direct relationship with the team leader. We would speak to one point of contact and they would relay information to the rest of the team to ensure consistencies."

Meet Your Digital Content Oursourcing Expert

Neil Glover

Senior Director, Customer Solutions

With a strong background of over 15 years, Neil has worked with companies from the largest global enterprises to smaller entrepreneurial fast-growth businesses on driving customer experience transformation and creating unprecedented customer outcomes. Neil’s experience means he is able to work with you to meet your challenges in a proactive and dynamic environment and therefore able to build solutions that meet your needs.

Digital Content Blogs

Knowledge Hub

Video Transcription Services Guide

Knowledge Hub

Audio Transcription Services Guide

Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.

Where appropriate and applicable, Quantanite is externally audited to ensure compliance.