Fintech & Financial Services

Providing the customer experience and back end support that will grow your business


Quantanite: Your Fintech Outsourced Services Provider

Quantanite provides the key services Fintech and Financial Services need to deliver quality customer experience and support. Guiding customers through the processes to assist in transactions, help with their accounts or deal with general enquiries. This is all supported by a highly trained back office team able to process PCI Compliance, Onboarding, Account updates and all back office support issues. 

Client’s NPS Score

How we delight our clients

We deliver CX and Outsourcing excellence that helps our clients and their customers to thrive – see what they say.


Company Stats

Average CSAT score across multiple vertical industries (2022; All clients)

Fastest Growing B2B Service Provider 2021 (by Clutch)

Top 500 Global Outsourcing Firms (Outsource Accelerator)

Why Our Fintech & Financial Clients Love Our Services

Poor customer experience leads to calls not being handled properly, missing transactions, frozen accounts and customers opting to leave. Further challenges arise from back office compliance not meeting the needs of the regulators.

Quantanite provides the expertise, resources and knowledge to deliver what their customers need in the timeframes that make a difference. We can assist on a local, regional or global level – safe int he knowledge we have the quality to deliver.



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Our Fintech And Financial Services Suite

Customer Experience Management

Voice (Outbound & Inbound), Online Chat, SMS & WhatsApp
Social Media (Content moderation, Tagging reviews, Digital helpdesk & in-app)
Email, Self-service/Automation, Outbound Sales
Technical Support, After Sales Care and Enquiry Handling

Back Office Services

Order entry, Transaction processing and management
Data entry and Data management
Billing and Payment processing
Migration support and Case management

Digital Content Services

Image labelling and classification

Multi-dimensional tagging; Text, Audio, Video, Maps

A wide range of annotation types

Transcription, Document indexing and archiving

Sales Enablement

We help B2B companies build a predictable sales pipeline using:

Outbound sales development, Sales development representatives,

and appointment setting.

Lead Generation

Combined specialised human skills and online technology to scale your sales opportunities using:

Lead research, Email marketing and LinkedIn marketing

Read Our CX and Fintech Case Studies

Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.


Where appropriate and applicable, Quantanite is externally audited to ensure compliance.

Quantanite Service Range

We put your customers at the heart of our delivery


Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.


Scale your back-office processes and functions cost- effectively using our team of domain experts.


Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.


Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.

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Are you ready to supercharge your customer experiences?

Contact us to get extraordinary outsourcing at ordinary costs

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