Healthcare Services

Achieve 100% success on patient follow up with our partner-focused solutions.


Quantanite: Your Healthcare Outsourced Services Provider

Quantanite ensures healthcare companies can compete for patients without losing the focus that made them successful in the first place. From delivering 100% quality for all patient uploads to 105.2% of new patients records, we deliver error-free services quickly.

Client’s NPS Score

How we delight our clients

We deliver CX and Outsourcing excellence that helps our clients and their customers to thrive – see what they say.


Company Stats

Average CSAT score across multiple vertical industries (2022; All clients)

Fastest Growing B2B Service Provider 2021 (by Clutch)

Top 500 Global Outsourcing Firms (Outsource Accelerator)

Why Our Healthcare Clients Love Our Services

From both patient-focused communications, i.e. follow-up calls and chat, to the increased use of medical-grade wearable smart devices that are dramatically altering the current landscape of patient care and monitoring. Are you prepared to support this dynamic shift? We are.

Quantanite can provide you with the expertise, resource and technology you need to deliver a superior customer experience, and help you stay ahead of the competition in a rapidly changing marketplace.



Book your

free consultation today!

Our Healthcare Services Suite

Customer Experience Management

Voice (Outbound & Inbound), Online Chat, SMS & WhatsApp
Social Media (Content moderation, Tagging reviews, Digital helpdesk & in-app)
Email, Self-service/Automation, Outbound Sales
Technical Support, After Sales Care and Enquiry Handling

Back Office Services

Order entry, Transaction processing and management
Data entry and Data management
Billing and Payment processing
Migration support and Case management

Digital Content Services

Image labelling and classification

Multi-dimensional tagging; Text, Audio, Video, Maps

A wide range of annotation types

Transcription, Document indexing and archiving

Sales Enablement

We help B2B companies build a predictable sales pipeline using:

Outbound sales development, Sales development representatives,

and appointment setting.

Lead Generation

Combined specialised human skills and online technology to scale your sales opportunities using:

Lead research, Email marketing and LinkedIn marketing

Meet Your Lead Gen & Sales Enablement Outsourcing Expert

Chance Myers

Director, Customer Solutions

Chance’s extensive history includes complex SaaS, UCaaS, CCaaS, UX and Collaboration software. He also has an advanced history of Call Center BPO sales and operations and has successful sales leadership experience.

Meet Your Digital Content Oursourcing Expert

Neil Glover

Senior Director, Customer Solutions

With a strong background of over 15 years, Neil has worked with companies from the largest global enterprises to smaller entrepreneurial fast-growth businesses on driving customer experience transformation and creating unprecedented customer outcomes. Neil’s experience means he is able to work with you to meet your challenges in a proactive and dynamic environment and therefore able to build solutions that meet your needs.

Meet Your Back Office Outsourcing Expert

Phil Audley

VP, Customer Solutions

Phil is VP, Customer Solutions for Quantanite and comes with an array of experience across the customer experience and BPO industry. Phil has managed and directed large global clients in the logistics sector with multiple engagement P&L responsibility, driven new business development across Europe for strategic (€50M+) outsource deals in supply chain-related market sectors, and has built and led virtual teams of up to 30 consultants.

Meet Your CXM Outsourcing Expert

Louise Roches

Director, Customer Solutions

Louise has spent the last 15+ years working within the CX Business Outsourcing retail industry. Passionate about customer satisfaction and delivering value that enables her retail and ecommerce clients to achieve success in a digitally-enabled business.

Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.


Where appropriate and applicable, Quantanite is externally audited to ensure compliance.

Quantanite Service Range

We put your customers at the heart of our delivery


Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.


Scale your back-office processes and functions cost- effectively using our team of domain experts.


Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.


Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.

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Are you ready to supercharge your customer experiences?