Healthcare Services

Our partner-focussed solutions deliver health operations that improve patient outcomes and keep costs under control.


Quantanite: Your Healthcare Outsourced Services Provider

Quantanite ensures healthcare companies can compete for patients without losing the focus that made them successful in the first place. From improving the accuracy of insurance claims to alleviating the impact of staff turnover hindering a company’s ability to submit bills on time, we deliver error-free services quickly.

Client’s NPS Score

Client Quotes

Company Stats

Average CSAT score across multiple vertical industries

Fastest Growing B2B Service Provider 2021 (by Clutch)

Fastest Growing Voice Service Provider 2021 (by Clutch)

Why Our Healthcare Clients Love Our Services

“In a rapidly evolving digital landscape, online sales are becoming an increasingly important part of the retail mix”

– RetailDive

Healthcare Services - Challenges & Solutions

From both patient-focused communications, i.e. follow-up calls and chat, to the increased use of medical-grade wearable smart devices that are dramatically altering the current landscape of patient care and monitoring. Are you prepared to support this dynamic shift? We are.

Quantanite can provide you with the expertise, resource and technology you need to deliver a superior customer experience, and help you stay ahead of the competition in a rapidly changing marketplace.



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free consultation today!

Our Healthcare Service Suite

Customer Experience Management

Voice (Outbound & Inbound), Online Chat, SMS & WhatsApp

Social Media (Content moderation, Tagging reviews, Digital helpdesk & in-app)

Email, Self-service/Automation, Outbound Sales

Technical Support, After Sales Care and Enquiry Handling

Back Office Services

Order entry, Transaction processing and management

Data entry and Data management

Billing and Payment processing

Migration support and Case management

Digital Content Services

Image labelling and classification

Multi-dimensional tagging; Text, Audio, Video, Maps

A wide range of annotation types

Transcription, Document indexing and archiving

Sales Enablement

We help B2B companies build a predictable sales pipeline using:

Outbound sales development, Sales development representatives,

and appointment setting.

Lead Generation

Combined specialised human skills and online technology to scale your sales opportunities using:

Lead research, Email marketing and LinkedIn marketing

Meet Your Healthcare Services Expert

Chance Myers

Director, Customer Solutions

Chance’s extensive history includes complex SaaS, UCaaS, CCaaS, UX and Collaboration software. He also has an advanced history of Call Centre BPO sales and operations and has successful sales leadership experience.

CX and Healthcare Blogs

Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.


Where appropriate and applicable, Quantanite is externally audited to ensure compliance.

CXM Service Range

We put your customers at the heart of our delivery

Customer experience management

Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.


Scale your back-office processes and functions cost- effectively using our team of domain experts.

Digital Content Services

Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.

Lead Generation Services

Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.

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Are you ready to supercharge your customer experiences?