Our partner-focussed solutions deliver health operations that improve patient outcomes and keep costs under control.
Quantanite ensures healthcare companies can compete for patients without losing the focus that made them successful in the first place. From improving the accuracy of insurance claims to alleviating the impact of staff turnover hindering a company’s ability to submit bills on time, we deliver error-free services quickly.
Client’s NPS Score
We experienced an excellent quality of service, and perfect execution of the work required. Quantanite has been very flexible with new lines of business and projects. Their ability to scale is very impressive under tight deadlines maintaining solid quality.
Food Delivery
Retail & Logistics Company
Quantanite is a reliable outsourcing partner with a desire to continuously improve, providing flexibility to scale-up our team upon short notice, whilst demonstrating their care and diligence in getting things done right. Their competitive pricing also made partnering with Quantanite an easy decision.
Retail Company
Clothing Discovery Service & Personalised Shop
Average CSAT score across multiple vertical industries
Fastest Growing B2B Service Provider 2021 (by Clutch)
Fastest Growing Voice Service Provider 2021 (by Clutch)
“In a rapidly evolving digital landscape, online sales are becoming an increasingly important part of the retail mix”
– RetailDive
From both patient-focused communications, i.e. follow-up calls and chat, to the increased use of medical-grade wearable smart devices that are dramatically altering the current landscape of patient care and monitoring. Are you prepared to support this dynamic shift? We are.
Quantanite can provide you with the expertise, resource and technology you need to deliver a superior customer experience, and help you stay ahead of the competition in a rapidly changing marketplace.
Customer Experience Management
Voice (Outbound & Inbound), Online Chat, SMS & WhatsApp
Social Media (Content moderation, Tagging reviews, Digital helpdesk & in-app)
Email, Self-service/Automation, Outbound Sales
Technical Support, After Sales Care and Enquiry Handling
Back Office Services
Order entry, Transaction processing and management
Data entry and Data management
Billing and Payment processing
Migration support and Case management
Digital Content Services
Image labelling and classification
Multi-dimensional tagging; Text, Audio, Video, Maps
A wide range of annotation types
Transcription, Document indexing and archiving
Sales Enablement
We help B2B companies build a predictable sales pipeline using:
Outbound sales development, Sales development representatives,
and appointment setting.
Lead Generation
Combined specialised human skills and online technology to scale your sales opportunities using:
Lead research, Email marketing and LinkedIn marketing
Meet Your Healthcare Services Expert
Chance Myers
Director, Customer Solutions
Chance’s extensive history includes complex SaaS, UCaaS, CCaaS, UX and Collaboration software. He also has an advanced history of Call Centre BPO sales and operations and has successful sales leadership experience.
Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.
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Where appropriate and applicable, Quantanite is externally audited to ensure compliance.
We put your customers at the heart of our delivery
Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.
Scale your back-office processes and functions cost- effectively using our team of domain experts.
Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.
Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.
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Customer experience and digital outsourcing for the world’s fastest growing companies
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