Achieve 100% success on patient follow up with our partner-focused solutions.
Quantanite ensures healthcare companies can compete for patients without losing the focus that made them successful in the first place. From delivering 100% quality for all patient uploads to 105.2% of new patients records, we deliver error-free services quickly.
Client’s NPS Score
Healthcare Services
Healthcare Services
Top notch people, high accountability within the team and never had to worry about getting things done.
Healthcare Services Company
Medical and Healthcare Company
True definition of teamwork, solid team dynamics. Honest, reliable getting things done and constantly learning from each other, no repeat feedback.
Healthcare Company
Average CSAT score across multiple vertical industries (2022; All clients)
Fastest Growing B2B Service Provider 2021 (by Clutch)
Top 500 Global Outsourcing Firms (Outsource Accelerator)
“In a rapidly evolving digital landscape, online sales are becoming an increasingly important part of the retail mix”
– RetailDive
From both patient-focused communications, i.e. follow-up calls and chat, to the increased use of medical-grade wearable smart devices that are dramatically altering the current landscape of patient care and monitoring. Are you prepared to support this dynamic shift? We are.
Quantanite can provide you with the expertise, resource and technology you need to deliver a superior customer experience, and help you stay ahead of the competition in a rapidly changing marketplace.
Customer Experience Management
Voice (Outbound & Inbound), Online Chat, SMS & WhatsApp
Social Media (Content moderation, Tagging reviews, Digital helpdesk & in-app)
Email, Self-service/Automation, Outbound Sales
Technical Support, After Sales Care and Enquiry Handling
Back Office Services
Order entry, Transaction processing and management
Data entry and Data management
Billing and Payment processing
Migration support and Case management
Digital Content Services
Image labelling and classification
Multi-dimensional tagging; Text, Audio, Video, Maps
A wide range of annotation types
Transcription, Document indexing and archiving
Sales Enablement
We help B2B companies build a predictable sales pipeline using:
Outbound sales development, Sales development representatives,
and appointment setting.
Lead Generation
Combined specialised human skills and online technology to scale your sales opportunities using:
Lead research, Email marketing and LinkedIn marketing
Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.
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Where appropriate and applicable, Quantanite is externally audited to ensure compliance.
We put your customers at the heart of our delivery
Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.
Scale your back-office processes and functions cost- effectively using our team of domain experts.
Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.
Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.
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Customer experience and digital outsourcing for the world’s fastest growing companies
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