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Dhaka

Bangladesh

Why Bangladesh?

The outsourcing industry has seen an exponential growth in Bangladesh over the last decade, especially in the last four to five years. The government has planned and launched initiatives to develop resources in the field of artificial intelligence, blockchain, internet of things (IOT), cybersecurity and other 4IR (Fourth Industrial Revolution) technologies.

A new, up and coming hot-spot for CX!

Advantages of choosing Bangladesh:

  • Skills availability
  • University educated workforce
  • Cost savings
  • Time zone benefits
  • Cross border relationship building
  • Attractive demographics

Why Dhaka?

Location:

  • The capital and largest city of Bangladesh
  • Eighth largest and sixth most densely populated city in the world
  • Population of 23.2 million residents (2023)
  • One of the major cities of South Asia

Benefits:

  • Tremendous growth in population, area, social and economic diversity
  • One of the most densely industrialised regions in the country
  • The city accounts for 40% of Bangladesh's economy
  • Dhaka is the centre of political, economic and cultural life

Our Centre:

  • Established in 2014
  • 60+ clients
  • over 1,400 employees
  • Capacity for up to 2,000 employees
  • Agile, high-quality, 24/7 service & support
  • Increased cost savings through labour & real estate efficiencies
  • Ability to scale flexibly and rapidly

Specialise in:

  • Back-office services
  • Content moderation and transcription services
  • Data labelling and annotation

Quantanite has made Bangladesh its home since we were established back in 2014. Bangladesh has been, and continues to rise in prominence on the outsourcing stage, especially when it comes to data-focused outsourcing services that can improve efficiency and the customer experience. With low attrition rates, government support, and an improved IT infrastructure, Bangladesh really is a hot-spot for companies large and small that seek seamless experiences for their customers.

David Earlam, Chief Operations Officer

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