South Africa
South Africa is the most favoured offshore CX delivery location in 2022*.
Its hold on the top spot from 2021 is a testament to the determination of South African CX stakeholders to ensure their delivery destination’s global viability. A go-to destination for globally recognised brands and high-growth companies, South Africa’s value proposition continues to impress and remain relevant in the eyes of buyers.
Advantages of choosing South Africa:
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Our vision is to open doors to the youth of South Africa who may be excluded from the employment sector, and to acquaint all South Africans who seek growth within our expanding industry with the fantastic opportunities available within our dynamic organisation. We want to attract the best talent, and we have ambitions to employ a further 500+ employees by the end of 2022, and a further 3,000 employees within the next 3 years.
Edmund Reddy, Vice President Operations
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