Johannesburg

South Africa

Why South Africa?

South Africa is the most favoured offshore CX delivery location in 2022*.

Its hold on the top spot from 2021 is a testament to the determination of South African CX stakeholders to ensure their delivery destination’s global viability. A go-to destination for globally recognised brands and high-growth companies, South Africa’s value proposition continues to impress and remain relevant in the eyes of buyers.

Advantages of choosing South Africa:

Why Johannesburg?

Location:

The largest city in South Africa
14,167,000 inhabitants
Provincial capital and largest city of Gauteng
Population of 5,635,127 (2019) - most populous city in S. Africa
Economic and financial hub of South Africa

Benefits:

Our Centre:

New state-of-the-art facility, est. 2020
30+ clients over the past 2 years
Employing over 400 employees
Capacity for up to 800 employees
90% retention rate
Highly skilled, university educated workforce
Infrastructure, technology & cost benefits

Specialise in:

Our vision is to open doors to the youth of South Africa who may be excluded from the employment sector, and to acquaint all South Africans who seek growth within our expanding industry with the fantastic opportunities available within our dynamic organisation. We want to attract the best talent, and we have ambitions to employ a further 500+ employees by the end of 2022, and a further 3,000 employees within the next 3 years.

Edmund Reddy, Vice President Operations

Page - Locations - South Africa - Lead Form

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