Improve performance and efficiency in operations and reduce costs while you focus on your core business and customers
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At Quantanite, we ensure the success of your business with our back-office outsourcing services. This is achieved by leveraging our professional associates with domain expertise, providing flexibility, lower costs and access to state-of-the-art technology and infrastructure. Scale your back-office processes cost-effectively with our functional and domain experts.
Clients NPS Score
Data Labelling & Annotation
Order Entry & Management
Data Entry and Data Management
Billing and Payment Processing
Migration Support
Case Management
Transcription
Document Indexing and Archiving
Average CSAT score across multiple vertical industries (2022; All clients)
Fastest Growing B2B Service Provider 2021 (by Clutch)
Top 500 Global Outsourcing Firms (Outsource Accelerator)
We provide high-performance outsourced teams based off-shore in Bangladesh or nearshore in South Africa, with established Centres of Excellence focused on continually innovating our back-office outsourcing solutions.
High-performing associates safeguard technology and connection, and ongoing support enables you to stay agile to changing market trends, seasonal shifts and unexpected events.
No more missed deadlines, inaccuracy or mediocre output. Our extensive and scalable back-office functions boost work quality and give your business the results it deserves.
From struggling with accurate data entry, and managing orders effectively to staff turnover hindering your ability to submit bills on time, it’s vital basic office functions are not undermining front-end operations.
Quantanite can provide you with solutions you need to optimise you back-office processes and improve performance cost-effectiveness, allowing you to focus on what made you successful int he first place.
Retail & eCommerce
Contact Louise Roches
Director, Customer Solutions
Financial Services & Fintech
Contact Neil Glover
Senior Director, Customer Solutions
Logistics
Contact Phil Audley
VP, Customer Solutions
Healthcare
Contact Chance Myers
Director, Customer Solutions
Testament To Success
100+ Clients across 4 continents and a variety of vertical industries.
Flexibility
24./7 Service and Support, follow the sun model.
Global Reach
4 Global locations, world-class headquarters, CX and delivery centres.
Cost Effective
No overheads.
No legacy blockers.
No hidden costs.
Technology & Innovation
Active C-Suite oversight, real-time access with hands-on strategic support and contributions
Trust
Transparent partners who’ll tell it (and show it) like it is.
Meet Your Data Outsourcing Expert
Phil Audley
VP, Customer Solutions
Phil is VP, Customer Solutions for Quantanite and comes with an array of experience across the customer experience and BPO industry. Phil has managed and directed large global clients in the logistics sector with multiple engagement P&L responsibility, driven new business development across Europe for strategic (€50M+) outsource deals in supply chain-related market sectors, and has built and led virtual teams of up to 30 consultants.
Quantanite is accredited by and complies with the following industry standards with regards to Data Security, Payment Processing, Compliance and Quality.
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Where appropriate and applicable, Quantanite is externally audited to ensure compliance.
We put your customers at the heart of our delivery
Experts in multilingual customer support and experience, dedicated to improved retention and loyalty.
Scale your back-office processes cost-effectively with our functional and domain experts.
Market-leading content moderation and data annotation services with a flawless blend of automation and human intelligence.
Improve the quality and value of your sales pipeline through our targeted data sourcing and lead generation expertise.
Customer experience and digital outsourcing for the world’s fastest growing companies
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