Our Services

Deliver a great experience and turn customers into advocates.

BPO Outsourcing Services Suite

We help you understand what your customers are saying about your products or services, help address the needs of your customers in today’s digital world, and ensure they are satisfied with every interaction.

Add value to your entire customer journey with our customer experience and digital outsourcing services.

Support your customers at every stage of the journey

From awareness to advocacy, we help you personalise your customer journey with data insights and analytical intelligence

Attract your audience
➜ Raise brand awareness
➜ Generate product or service interest
➜ Maximise lead generation
Help them buy
➜ Increase lead conversions
➜ Fulfill orders
➜ Improve buying experience
Support your customers
➜ Help with product or service queries
➜ Reduce costs and effort to serve
➜ Create a trusted and joyful experience
Nurture them into advocates
➜ Manage the customer community
➜ Promote renewals and upselling
➜ Maintain loyalty
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We help B2B companies build a predictable sales pipeline using:

Combined specialised human skills and online technology to scale your sales opportunities using:

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free consultation today!

Company Stats

Average CSAT score across multiple vertical industries (2022; All clients)

Fastest Growing B2B Service Provider 2021 (by Clutch)

Top 500 Global Outsourcing Firms (Outsource Accelerator)

The Quantanite Difference – Why our clients partner with us

Your trusted outsourcing and customer experience experts.

Value

No overheads.
No legacy blockers.
No hidden costs.

When it comes to robust and cost-effective digital outsourcing, nobody is trusted more than Quantanite to break barriers without breaking the bank.

Quality

Where high standards create remarkable outcomes.

Our quality assurance framework is how we uphold our commitment to reliability. Nothing is left to chance.

Trust

Transparent partners who’ll tell it (and show it) like it is.

We believe the beauty of exceptional customer experience is in its simplicity. We cherish integrity in every interaction, from our contracts to every contact.

Speed

Rapid response to meet your growth objectives

We’re only as strong as our last interaction with your customers, so we operate with agility and flexibility to meet your needs as you scale.

Innovation

Combining human & artificial intelligence to create memorable experiences.

We’re firm believers in working better together, so we empower best-in-class human expertise with best-in-tech automated tools to supercharge your business outcomes.

Expertise

Superior Knowledge and strong expertise made affordable.

With genuine active C-Suite oversight, real time hands-on support and investment in our people, we help our clients thrive with engaged associates that always find the best way to get things done.

Underpinned by

Our Culture

Purpose, Values & Vision

Our People

Raving Fans & Brand Champions

Our Clients

Winning Partnerships & Optimising Value

How we delight our clients

We deliver CX and Outsourcing excellence that helps our clients and their customers to thrive – see what they say.

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Certification & Compliance

Quantanite is accredited by and complies with the following industry standards with regard to Data Security, Payment Processing, Compliance and Quality.

Where appropriate and applicable, Quantanite is externally audited to ensure compliance.

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free consultation today!

Read Our CXM Blogs

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Your trusted customer experts

Book a consultation to discuss how we can improve your customer experience.

Contact us to get extraordinary outsourcing at ordinary costs

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